Volunteer Alliance website already has thousands of registered Volunteers, with hundreds of new Volunteers signing up every week! We talk to Volunteers every day about how they choose where to Volunteer. If you want Volunteers to start choosing your Organization, here is what you need to do:
1. Create a great profile for your Organization
It's not enough to just complete all the mandatory fields.
You need to write a detailed description so Volunteers know who you are, what you do and what they will do as a Volunteer. Then you need to upload lots of photos. Photos of your accommodation and Organization help Volunteers picture their Volunteering experience. Finally, if you have past Volunteers, you should ask them to write a Review.
In general, the Organizations with the best descriptions, photos and the most reviews get the most Volunteers!
2. Respond quickly to Volunteers
When a Volunteer contacts you on Volunteer Alliance, you need to respond within 1 day!
Volunteer Alliance will send you an email to let you know when a Volunteer contacts you. Then you will need to login in to your Volunteer Alliance account to respond. Volunteers will often contact multiple Organizations at the same time. If you do not respond quickly, they will choose a different Organization.
3. Answer ALL of the Volunteer's questions
The best way is to answer questions one by one.
When a Volunteer contacts you with questions, you need to make sure that you answer ALL of their questions. Once you have answered all of their questions you should ask the Volunteer any questions that you have about them. Volunteers want you to ask them questions! When you ask a Volunteer questions about who they are and what they do, the Volunteer knows that you are serious.
4. Only communicate through Volunteer Alliance or Skype
Don't ask Volunteers to contact you on email or Facebook – but do ask them to Skype!
Volunteers use Volunteer Alliance because of our safe and secure payment system. If you communicate with a Volunteer outside of Volunteer Alliance, both the Volunteer and your Organization are no longer protected by our Terms of Service. Doing so may also result in your Organization's profile being removed from Volunteer Alliance.
Skype is an exception – we encourage all Volunteers and Organizations to communicate via Skype!
5. Send the Volunteer a 'Volunteering Request'!
Once you’ve answered all the Volunteer’s questions and worked out the details of their stay e.g. arrival and departure dates, what is included, where you will pick them up, the cost – then you should send the Volunteer a Volunteering Request.
To send a Volunteering Request to a Volunteer - open a message from a Volunteer - then click on the Send a Volunteering Request link at the bottom of the Message page. The Volunteering Request includes the arrival and departure dates and the cost.
If you don't send a Volunteering Request - then Volunteer Alliance will not collect money from the Volunteer - so it is very important that you send a Volunteering Request.
6. Keep your promises and avoid cancelling
When you say something to a Volunteer, or send a Volunteering Request, remember that the Volunteer is counting on you!
To protect our Volunteers, if you do not keep your promises, you may face cancellation penalties (including having your Organization's profile removed from Volunteer Alliance).