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Volunteer Profile

Kennedy
Otieno
Languages: 
English
August, 1989
Bio: 
KENNEDY ODHIAMBO OTIENO P. O. Box 52970-00200 NAIROBI, Tel: 0723 473 902 / 0731 413 073 Email: kenjaseme@gmail.com PERSONAL DETAILS: DATE OF BIRTH: 29TH AUGUST, 1989 MARITAL STATUS: SINGLE NATIONALITY: KENYAN ID NUMBER: 27135339 GENDER: MALE LANGUAGES: ENGLISH, KISWAHILI. PERSONAL DRIVES I am a hardworking, fast learner, reliable, self-motivated man who can work under no supervision and who is proactive and active towards improving the performance of other workers and the organization at large. CAREER OBJECTIVE  To utilize all knowledge to the maximum and to maintain productivity, transparency and integrity towards the realization of organizational goals and objectives.  To maximize utilization of minimum resources.  Seeking a challenging position that will capitalize on so far acquired skills and thereafter gain ample experience in practice to enable awareness in future duties. ACADEMIC QUALIFICATIONS University of Nairobi October 2009 – December 2013 Bachelor of Economics- Upper Second Class Secondary Education February 2004 – November 2007 Maseno School Kenya Certificate of Secondary Education Mean Grade A- Primary Education 1995-2003 Gumo Primary School. Kenya Certificate of Primary Education KEY QUALIFICATIONS Bachelor of Economics: Upper Second Class from University of Nairobi. Computer Proficiency. Driving - Class BCE - 7 years accident free driving. Fluent in spoken and written English and Swahili. Excellent interpersonal, communication and business presentation skills. EMPLOYMENT HISTORY September 2014 to date: Kenya Airports parking services Ltd. SITE MANAGER -OPERATIONS The position is responsible for the following, but not limited to: DUTIES AND RESPONSIBILITIES  Supervise and coordinate activities of cashiers and staff engaged in customer service activities.  Maintain quality service to customers by establishing and enforcing organization standards.  Reconcile shift reports/ revenue and make daily deposits  Observe and evaluate employees performance  Issue instructions and assign duties to staff  Train and instruct employees  Interpret and communicate work procedures and company policies to staff.  Assist employees in resolving problems with clients.  Resolve complaints and answer questions from customers regarding services and procedures.  Review and check work of cashiers from online reports, records and deposits  For accuracy and correct errors prepare, maintain and submit shift reports to the zone manager.  Maintain safe and clean work environment by educating and directing personnel on the use of equipment and resources.  Contribute to team effort by accomplishing related results as needed.  Posses thorough knowledge of parking fee structures, special event/ group discounted parking, monthly passes and all validation procedures  Ensure parking fee transactions are done accurately, calculate fees, collect payment and offer an appropriate departing comment.  Maintain personal security of bank and cash transitions June 2014-September 2014: Kenya Commercial Bank, Buruburu Branch. SALES EXECUTIVE DUTIES AND RESPONSIBILITIES  Personal and Business account opening ;  Sales of personal and business loans ;  General customer care at the branch;  Mobile bank registration;  March, 2014 to June, 2014: National Bank of Kenya, Head office, Central Business Unit (C.B.U) ACCOUNT OPERATIONS CLERK DUTIES AND RESPONSIBILITIES  Account opening in the BFUB (Bank fusion universal banking);  Static amendments of customer information such as contacts, SIMple (Mobile) banking information and other amends;  Account closures, removal of cheque ranges, limits adjustment and signature capture;  Quality control-taking care of account operation forms and doing mini audit to determine which departments they are to go; and August, 2013 to 20th March 2014: Office of the Deputy President (Harambee Avenue, Nairobi) ECONOMIST INTERN - Central Projects, Planning and Monitoring Unit (CPPMU) DUTIES AND RESPONSIBILITIES  Assisting in preparation of work plans  Drafting of the Office Performance Contract in consultation with the economists  Participated in the budget making process(MTEF)  Drafting of the office strategic plan  Rapporteuring  Drafting of proposals February 2013 to March 2013: I.E.B.C. (Ruaraka Constituency) EVID (Electronic voter identification) Clerk DUTIES AND RESPONSIBILITIES  Checking the voter for any signs of voting.  Electronic voter identification using their biometrics in the EVID machine (poll book).  Alerting the Presiding officer or the Deputy in case of assisted voter so that the assistor conducts oath of secrecy.  Checking in the voters and passing on their documents to clerk 2. 11th July, 2011 to 11th August, 2011 Intern - National Bank of Kenya, Head office, Central Operations Unit. 4th April, 2011 to 4th July, 2011 Casual Clerk- National Bank of Kenya, Head office, Central Operations Unit. Worked at the; • COU Account Operations, • Validation, • Signature Capture, • Salary/Compliance, and • Simple/Mobile banking departments. COMPUTER LITERACY • Communications: Internet, E-mail, and Ms-Outlook • Microsoft Office Applications (Word, PowerPoint, Excel, Access, Publisher) • Basic Operating System functions. HOBBIES • Listening to music. • Travelling and playing basketball. • Socializing • Reading REFFEREES. Mr.Tengo Madara, Tengo Madara &Co. Advocates, P.O Box 24999-00100, NAIROBI. E-mail: tengomadara@yahoo.com Mobile: +254 725 205 006 / +254 773 537 605 Mr. Daniel Makubo, Validation Officer, National Bank of Kenya, P.O Box 72866-00200, NAIROBI. E-mail: dmakubo@yahoo.com Mobile: +254 722 874 806. Mr. Charles Atamba Elly, Economist, Office of the Deputy President, P.O. Box 74434-00100, NAIROBI. Tel: +254-(0)20-252299 Ext 47200. E-mail: atambaelly@yahoo.com Mobile: +254 721 334 653
Volunteering Experience: 
Plan International Volunteer
Education: 
Bachelor of Economics degree
Occupation: 
Operations Supervisor
Other Skills: 
Driving
Computer proficient
Kennedy Otieno
Kisumu
Kenya
Languages:
English
August, 1989
Description
KENNEDY ODHIAMBO OTIENO
P. O. Box 52970-00200 NAIROBI, Tel: 0723 473 902 / 0731 413 073
Email: kenjaseme@gmail.com


PERSONAL DETAILS:
DATE OF BIRTH: 29TH AUGUST, 1989
MARITAL STATUS: SINGLE
NATIONALITY: KENYAN
ID NUMBER: 27135339
GENDER: MALE
LANGUAGES: ENGLISH, KISWAHILI.


PERSONAL DRIVES

I am a hardworking, fast learner, reliable, self-motivated man who can work under no supervision and who is proactive and active towards improving the performance of other workers and the organization at large.
CAREER OBJECTIVE

 To utilize all knowledge to the maximum and to maintain productivity, transparency and integrity towards the realization of organizational goals and objectives.
 To maximize utilization of minimum resources.
 Seeking a challenging position that will capitalize on so far acquired skills and thereafter gain ample experience in practice to enable awareness in future duties.
ACADEMIC QUALIFICATIONS

University of Nairobi
October 2009 – December 2013
Bachelor of Economics- Upper Second Class

Secondary Education
February 2004 – November 2007
Maseno School
Kenya Certificate of Secondary Education
Mean Grade A-

Primary Education
1995-2003
Gumo Primary School.
Kenya Certificate of Primary Education

KEY QUALIFICATIONS

Bachelor of Economics: Upper Second Class from University of Nairobi.
Computer Proficiency.
Driving - Class BCE - 7 years accident free driving.
Fluent in spoken and written English and Swahili.

Excellent interpersonal, communication and business presentation skills.

EMPLOYMENT HISTORY

September 2014 to date: Kenya Airports parking services Ltd.

SITE MANAGER -OPERATIONS

The position is responsible for the following, but not limited to:

DUTIES AND RESPONSIBILITIES
 Supervise and coordinate activities of cashiers and staff engaged in customer service activities.
 Maintain quality service to customers by establishing and enforcing organization standards.
 Reconcile shift reports/ revenue and make daily deposits
 Observe and evaluate employees performance
 Issue instructions and assign duties to staff
 Train and instruct employees
 Interpret and communicate work procedures and company policies to staff.
 Assist employees in resolving problems with clients.
 Resolve complaints and answer questions from customers regarding services and procedures.
 Review and check work of cashiers from online reports, records and deposits
 For accuracy and correct errors prepare, maintain and submit shift reports to the zone manager.
 Maintain safe and clean work environment by educating and directing personnel on the use of equipment and resources.
 Contribute to team effort by accomplishing related results as needed.
 Posses thorough knowledge of parking fee structures, special event/ group discounted parking, monthly passes and all validation procedures
 Ensure parking fee transactions are done accurately, calculate fees, collect payment and offer an appropriate departing comment.
 Maintain personal security of bank and cash transitions





June 2014-September 2014: Kenya Commercial Bank, Buruburu Branch.

SALES EXECUTIVE

DUTIES AND RESPONSIBILITIES

 Personal and Business account opening ;
 Sales of personal and business loans ;
 General customer care at the branch;
 Mobile bank registration;

March, 2014 to June, 2014: National Bank of Kenya, Head office, Central Business Unit (C.B.U)

ACCOUNT OPERATIONS CLERK

DUTIES AND RESPONSIBILITIES
 Account opening in the BFUB (Bank fusion universal banking);
 Static amendments of customer information such as contacts, SIMple (Mobile) banking information and other amends;
 Account closures, removal of cheque ranges, limits adjustment and signature capture;
 Quality control-taking care of account operation forms and doing mini audit to determine which departments they are to go; and

August, 2013 to 20th March 2014: Office of the Deputy President (Harambee Avenue, Nairobi)

ECONOMIST INTERN - Central Projects, Planning and Monitoring Unit (CPPMU)

DUTIES AND RESPONSIBILITIES
 Assisting in preparation of work plans
 Drafting of the Office Performance Contract in consultation with the economists
 Participated in the budget making process(MTEF)
 Drafting of the office strategic plan
 Rapporteuring
 Drafting of proposals





February 2013 to March 2013: I.E.B.C. (Ruaraka Constituency)

EVID (Electronic voter identification) Clerk

DUTIES AND RESPONSIBILITIES
 Checking the voter for any signs of voting.
 Electronic voter identification using their biometrics in the EVID machine (poll book).
 Alerting the Presiding officer or the Deputy in case of assisted voter so that the assistor conducts oath of secrecy.
 Checking in the voters and passing on their documents to clerk 2.

11th July, 2011 to 11th August, 2011
Intern - National Bank of Kenya, Head office, Central Operations Unit.

4th April, 2011 to 4th July, 2011
Casual Clerk- National Bank of Kenya, Head office, Central Operations Unit.
Worked at the;
• COU Account Operations,
• Validation,
• Signature Capture,
• Salary/Compliance, and
• Simple/Mobile banking departments.


COMPUTER LITERACY

• Communications: Internet, E-mail, and Ms-Outlook
• Microsoft Office Applications (Word, PowerPoint, Excel, Access, Publisher)
• Basic Operating System functions.


HOBBIES

• Listening to music.
• Travelling and playing basketball.
• Socializing
• Reading







REFFEREES.
Mr.Tengo Madara,
Tengo Madara &Co. Advocates,
P.O Box 24999-00100,
NAIROBI.
E-mail: tengomadara@yahoo.com
Mobile: +254 725 205 006 / +254 773 537 605


Mr. Daniel Makubo,
Validation Officer,
National Bank of Kenya,
P.O Box 72866-00200,
NAIROBI.
E-mail: dmakubo@yahoo.com
Mobile: +254 722 874 806.

Mr. Charles Atamba Elly,
Economist,
Office of the Deputy President,
P.O. Box 74434-00100,
NAIROBI.
Tel: +254-(0)20-252299 Ext 47200.
E-mail: atambaelly@yahoo.com
Mobile: +254 721 334 653

Volunteering Experience
Plan International Volunteer
Education
Bachelor of Economics degree
Occupation
Operations Supervisor
Other Skills
Driving, Computer proficient
Home Town

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