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Volunteer Profile

Daniel
Ejalu
Languages: 
English
January, 1985
Bio: 
I am a Computer science graduate with experience in Change management, customer service management, Banking/Finance operations, IT support management, Project management, Business Analysis with IT innovations at the core of my skill set. I am looking to volunteer in an organisation that allows for new ideas to be explored through team work and for my skillset to grow unencumbered. Skills Customer Services • Extensive knowledge in client retention, Customer service management. • Helpdesk management, customer needs assessment. I have a 2 year core customer services management experience in the banking sector, 2 years IT Helpdesk /server management and support. Project management • Requirements analysis, Business analysis, process flow analytics. Managing entire project lifecycles.
Volunteering Experience: 
None
Education: 
Barchelors
Occupation: 
Business Analyst (IT Innovation)
Daniel Ejalu
Kampala
Uganda
Languages:
English
January, 1985
Description
I am a Computer science graduate with experience in Change management, customer service management, Banking/Finance operations, IT support management, Project management, Business Analysis with IT innovations at the core of my skill set. I am looking to volunteer in an organisation that allows for new ideas to be explored through team work and for my skillset to grow unencumbered.

Skills

Customer Services
• Extensive knowledge in client retention, Customer service management.
• Helpdesk management, customer needs assessment.
I have a 2 year core customer services management experience in the banking sector,
2 years IT Helpdesk /server management and support.
Project management
• Requirements analysis, Business analysis, process flow analytics. Managing entire project lifecycles.
Volunteering Experience
None
Education
Barchelors
Occupation
Business Analyst (IT Innovation)
Other Skills
Home Town

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